Candle Care
We Love to Answer Questions
How to care for your candle?
Trim the wick: Before each use, trim the wick to about ¼ inch to prevent soot and ensure a clean burn.
Burn time: Allow the candle to burn for at least 2-3 hours during the first use to create an even melt pool and prevent tunneling
Keep away from drafts: Place your candle in a draft-free area to prevent uneven burning and excessive flickering.
Use a candle snuffer: Extinguish your candle with a snuffer to minimize smoke and avoid hot wax splashes.
Avoid moving a burning candle: Always let the candle cool before moving it to prevent accidents and spills.
Follow safety guidelines: Never leave a burning candle unattended, and keep it out of reach of children and pets.
Proper storage: Store candles in a cool, dry place away from direct sunlight to maintain their scent and color.
Keep the wax pool clean: Regularly remove any debris or wick trimmings from the wax pool to ensure a clean burn.
Recycle and reuse: Once the candle has burned down, clean the container and reuse it for storage or as a decorative item.
Jesmonite product disclaimer
We pride ourselves on the quality and craftsmanship of our Jesmonite handmade home decor items. Please be aware of the following:
Handmade Variations: Each product is individually handcrafted, which may result in slight variations in color, texture, and appearance. These unique characteristics are what make each piece special.
Care Instructions: Our Jesmonite products are durable but should be handled with care. Avoid exposing them to extreme temperatures, moisture, or abrasive materials to maintain their beauty and longevity.
Intended Use: Our products are designed for decorative purposes only and are not suitable for food or drink use.
Safety Precautions: Keep out of reach of children and pets. Some products may contain small parts that can pose a choking hazard.
Customization: Custom orders are welcome; however, they may require additional production time. Please contact us for specific requests.
Returns and Exchanges: Due to the handmade nature of our products, all sales are final. However, if you receive a damaged or defective item, please contact us within 14 days of receipt for a replacement or refund.
By purchasing our Jesmonite products, you acknowledge and accept these terms.